Whether you want a new roof installed or old roof repaired, you should consider carefully what roofer to hire. There are a lot of roofing contractor out there, but not everyone can give you the satisfactory service you want. Many homeowners already complained that they spent more money because of a poor job, which is caused by hiring a contractor that they don’t know very well. So when you interview one for the job, make sure to ask the following questions.
What is the name of your company and its address?
Once you already have a list of your prospect contractors, ask each of them their company’s full name and address. It is one way of checking if they have a legit physical company or if they’re part of a company that specializes in roofing. A contactor with no physical location is suspicious, so better check him off your list.
Do you have insurance?
Insurance is important for every business, especially if the job is as dangerous as roofing. Roofers should have liability insurance and workman’s compensation. The liability insurance will protect you from any damages caused by the roofer during the time of the job and the worker’s compensation protects the homeowners if the employee or contractor gets injured. Without these things, you are liable to the contractor’s injury and damages to your house are not covered.
Do you use roofing subcontractors?
It’s also important to ask if other parts of the job are going to be performed by subcontractors especially if some of it are not the expertise of the contractor. If the contractor says yes, make sure to ask the same set of questions to the subcontractor.
Do you have a license?
License is another document that a roofing company should also have. Ask if the license is by the city or state because requirements for state license will vary. Verify this license and check if it’s up to date and doesn’t have any violations. Remember though that a business license is different from contractor’s license. A business license is for tax purposes, and a contractor’s license is a proof that he passed all the requirements and tests needed to become a contractor. So you better ask for both.
Do you have homeowner references?
Another question to ask to test if the contractor is reputable is about their references or past clients. You have to check their previous roofing work. Not all homeowners will want their personal information releases, but there are some who would be glad to help you out. Ask the past clients if they’re happy about the services rendered to them.
Do you have a warranty for your work?
Most roofing contractors offer a work warranty for at least one year, others offer lesser or longer than that. It’s different from the roof manufacturer’s warranty. So you better ask the roofer about what is covered in each warranty and its length.